How Empathy Interviews Transform Stakeholder Engagement into Shared Ownership
What if the most powerful tool in school improvement is a single, unhurried conversation? In this post, Jennifer Poon and Doannie Tran make the case for empathy interviews as the essential first step in genuine community co-creation, and explain why it matters deeply who conducts them. Drawing on their work with Burlington School District, they show how shifting the interviewer from consultant to community member transforms not just the data collected, but the relationships and shared ownership that follow. This is a must-read for any education leader serious about building strategies that reflect the full truth of their community.
Coming Full Circle: The Portrait Lives Through Students
The final installment in Norwalk's Portrait of a Graduate series asks the most important question of all: what do students say when you ask them to describe the Portrait? This post makes a compelling case that student co-design is not a nice-to-have but a core implementation lever, and it offers concrete strategies, from design sprints to feedback cycles to student-led reflection, for keeping student voice at the center of the work. For education leaders navigating the gap between vision and practice, this is an essential read.
Voiceless Collegiality: When Getting Along Gets in the Way of School Leadership
When a leadership team meeting ends with everyone offering to help but no one agreeing to lead, something important has gone wrong beneath the surface. In this sharp, diagnostic piece, education leadership professor Andy Szeto names a pattern hiding in plain sight: voiceless collegiality, the organizational silence that masquerades as team harmony. Szeto identifies three distinct types of silence eroding school effectiveness and offers concrete shifts for leadership teams ready to trade comfort for clarity.
Steward Stories: CommunityShare Proves That the Community Is the Curriculum
What if every community member, from a landscape architect to a university researcher to a sitting senator, could become part of a student's education? CommunityShare has been quietly building that reality since 2015, connecting more than 85,000 students and their educators with community partners across 12 states through a model it calls a human library. This Steward Stories profile traces the vision, the timeline, and the hard-won lessons behind one of the most compelling ecosystem intermediaries in the country. Education leaders who are wrestling with relevance, learner agency, and community trust will find both inspiration and a practical framework here.