By Brian Adesso

It’s easy to get caught up in the operational side of running a school district. Over time, we drift into believing that our job just deals with numbers and processes.

It is during these moments that we need to take a step back and spend time around the students we serve – whether that means riding the bus, being present in the cafeteria or getting into the classroom.

The idea of immersing myself in a classroom was an intriguing one for me. A year or two ago, I heard a fellow business manager talk about his experience. I was very impressed and frankly a little upset with myself because I realized I was not making time to do what really mattered – experiencing our school district from the students’ perspective. How can we be sure that we’re making a positive impact on our school communities if we don’t spend some time on the front lines?

I told myself after my long summer break (you know – that time when everyone thinks we’re on vacation, but we’re really working our tails off to get ready for an audit, manage our budgets and tackle the many projects that go on during the summer months) that this school year was going to be different. I was going to take the leap and get into the schools right from the start. It was going to be my top priority.

In early August, I started to plot my year and schedule things on my calendar to guarantee that this journey was actually going to happen. I scheduled myself for the little things that I knew would help me see the big picture: getting into every cafeteria within the district, riding the bus in the morning and afternoon and building relationships with some of the teachers in hopes of joining their classrooms.

The School Bus

I’m happy to report that my experience riding the bus was both educational and eye-opening. Each day that I rode the bus I got to know a little more about the students, beginning with their names. Then a funny thing happened. Once I knew their names, I found that they were better behaved and they wanted to talk to me about their school day and home lives.

Another positive came from this experience. Now, when I see these same students in school, they smile and say hello to me – validating every minute I spent on the bus. I knew that being present would make a difference, but I didn’t realize how much of an impact that little bit of time could make for so many kids.

The Cafeteria

I was also able to fulfill my goal of visiting our cafeterias. Before I get into details, I want to preface this section by saying I am a food guy. That makes it easy for me to talk with the students about what they think of lunch that day. For the most part, I’ve been getting answers like “it was really good!” and “I can’t wait to have that meal again.” In a couple of instances, the feedback wasn’t quite so positive. One comment that stood out to me was “the potatoes had no flavor…they need salt and pepper.” Needless to say, this was very helpful.

I want our students to enjoy the nutritional lunches we provide, so the chance to hear honest and direct feedback right from the source is invaluable. This has given me the opportunity to reflect on what I could change within our food service program. For instance, if we can provide pepper to the kids, or possibly some nutritional yeast (the latter tastes like cheese, for those who haven’t tried it) to add more flavor to products that usually have more salt than allowed, it might boost nutritional intake and satisfaction. As you can probably imagine, the students were also free with suggestions about what we should be serving more often.

But food ideas weren’t my only takeaways from the cafeteria. One of the surprising lessons I re-learned while spending lunchtime with the kids was how important it is for students to decompress and relax for a brief period during the school day.

The Classroom

The final experience on this quest is one I am anxiously anticipating – getting into the classroom. If all goes well, this will happen for me sometime soon. Our superintendent has asked the entire administrative team to shadow a middle school student for the day. Truly, I cannot wait for this experience.

How do I find the time to do this without losing any ground in my regular duties? It’s all about making the experience a priority. Do these forays into the learning environment take up time in my day? Of course.

Is it worth every minute? Yes.

I want to stay connected to the reason I do what I do. It’s not the technology and the processes, but the students that lie at the heart of it. And yes, sometimes that means playing catch-up at times outside of the typical workday. But better that than the disconnect of working on an island.

I will end by challenging all of you to try to ride a bus, get into a cafeteria or visit a classroom. Reconnect with what really matters and bringing a fresh perspective to the office. Then share your stories with the rest of your team and watch your entire culture change for the better. Let’s start chipping away at the divide that separates the business office from the mission of our school districts.

For more, see:

A version of this blog originally posted on Skyward

Brian Adesso is the Director of Business Services at Menasha Joint School District in Wisconsin. Follow him on Twitter: @MJSDBrian


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